What kinds of products do you offer?
We carry a wide variety of backyard products, including vinyl and wood swing sets, swing set accessories, pedal karts, outdoor furniture (like folding Adirondack chairs, poly footrests, poly side tables), and shade structures such as vinyl or wood pergolas and pavilions.
Do you sell both online and at a retail location?
Yes! You can shop online through our product catalog or visit our retail store at 3351 Lincoln Hwy E., Paradise, PA. We encourage families to visit in person to see our swing sets, furniture, and backyard structures up close.
What are your store hours and where are you located?
Our display and retail location is in Paradise, PA. We are open Monday-Friday 8am-4pm, Saturday 9am-3pm, and closed on Sundays.
What areas do you deliver to or service?
We offer delivery throughout Lancaster County and surrounding areas, including Chester, York, Berks, and parts of Delaware and Maryland. If you’re not sure whether we deliver to your area, give us a call, we’ll be happy to check!
How does delivery or shipping work?
Most large items like swing sets, pergolas, and pavilions are delivered and set up by our professional team. Smaller items such as accessories and furniture can be picked up in-store or shipped. Delivery fees vary by distance and product size, and lead times typically range from 2–6 weeks, depending on the season and availability.
What materials do you use for swing sets and shade structures?
We use premium wood and low-maintenance vinyl materials. Vinyl swing sets are extremely durable and weather-resistant, while wood swing sets offer a natural look with a protective stain for longevity. Our outdoor furniture and structures are built to withstand outdoor conditions year-round.
What makes Lancaster Swing Set products special?
We’re proud to offer safe, long-lasting, American-made products backed by years of craftsmanship. Every swing set and outdoor structure is designed with safety, durability, and family fun in mind. Our friendly team helps you choose the right size, style, and features to fit your family and backyard.
What kind of warranty do you offer?
Most products come with a manufacturer’s limited warranty covering structural defects and workmanship. Vinyl swing sets typically include longer coverage than wood options. Warranty terms vary by product line, please contact us for specific details.
Can I customize a swing set or structure?
Absolutely! You can customize your swing set or structure with different colors, layouts, accessories, and add-ons. Choose from slides, swings, rock walls, picnic tables, playhouses, and more to create your family’s dream backyard setup.
How do I get started if I want to buy or order something?
You can browse products online, call our team, or stop by the showroom. We’ll guide you through available options, pricing, and delivery timelines to make the process easy and enjoyable from start to finish.
What is your return or exchange policy?
Because many of our products are custom-built or made to order, returns are generally not accepted once production begins. However, we’ll always work with you to resolve any issues with your order. For stock items like furniture or accessories, returns are typically accepted within 14 days of purchase in original condition.
How do I maintain my swing set, furniture, or shade structure to ensure it lasts?
To keep your products looking their best:
717-442-1902
